About Me

My name is Alex Chung and I have been focus on UX area for more then 10 years.

My journey with technology began in 1994, when I got my first personal computer — a spark that ignited my fascination with the world of 0s and 1s. In 2003, I moved to Sydney to pursue a Bachelor’s degree in Digital Media at UNSW. After graduating, I returned to Hong Kong to begin my career as a web designer in 2007.

As I created more websites, I started asking myself deeper questions: How are users experiencing our sites? Are they really receiving the message we intend to deliver? This curiosity naturally led me into the world of user experience (UX). But I also came to understand that “users” aren’t just the end users — they include business owners and stakeholders too. That realization pushed me to expand my perspective by pursuing a Master’s degree in Marketing at CUHK in 2013.

Now based in Brisbane since 2023, I bring a multi-disciplinary mindset to product design — one that balances creativity, usability, and business strategy to create experiences that are thoughtful, effective, and genuinely enjoyable.

Resume

2021

Multimedia Producer, CLPe Commerce Limited, Hong Kong

Details

Collaborate with internal stakeholders to gather business requirements for new eCommerce projects, analysis customer behaviour via data and initiate UX enhancement to maintain business success.

2018

Growth Hacker, Baby-Kingdom.com Limited, Hong Kong

Details

Full responsive website revamp, improve website and app functions, providing actionable recommendations that increased user retention and engagement

2015

Senior UX Designer, WeMedia01 (HK) Limited, Hong Kong

Details

Full user facing (readers) and internal CMS system (reporters & editors) UX design. Work with business team to introduce interactive functions to maintain business success

2014

Assistant Content Marketing Manager, Hong Kong Economic Times, Hong Kong

Details

Developed and promoted content across multiple social media channels

2012

Multimedia Designer, Oregon Scientific SmartLiving Limited, Hong Kong

Details

Managed existing eCommerce site and develop campaign site for specific product promotion

2011

Raine & Horne Projects HK Ltd, Hong Kong

Details

Designed and optimised property landing pages and websites

2008

Multimedia Designer, myID Limitied, Hong Kong

Details

Designed client websites and teaching software platforms